Last updated: June 11, 2024
At PI9 Crystal, we are committed to maintaining the trust and confidence of our visitors to our website. We understand that your privacy is important, and we are dedicated to being transparent about how we collect, use, and protect your personal information. This Privacy Policy explains how we do that.
Information we collect
When you visit or use our website, we may collect the following types of information:
- Personal information you provide to us, such as your name, email address, postal address, phone number, date of birth, and payment information when you create an account, place an order, or sign up for our newsletter.
- Non-personal information, such as your IP address, browser type, device type, and operating system, to analyze and improve the performance of our website.
- Usage data, including the pages you visit, the time spent on our website, and other information about your interaction with our website.
How we use your information
We use your personal information for the following purposes:
- To process and fulfill your orders and provide you with the products and services you request.
- To communicate with you about your account, orders, and any customer support inquiries.
- To personalize your experience on our website and provide you with relevant content, offers, and promotions.
- To analyze and improve the performance and effectiveness of our website and marketing efforts.
Sharing your information
We will never sell your personal information to third parties. However, we may share your information with third parties for the following purposes:
- To process your orders and provide you with the products and services you request (e.g., payment processors, shipping providers).
- To comply with legal obligations or protect the rights, property, or safety of our users and the public.
- With your consent or at your direction.
Cookies
We use cookies and similar technologies to enhance your experience on our website, analyze website usage, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings.
Data security
We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it from unauthorized access, loss, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
Children's privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information and delete the child's account.
User Data Deletion
If you would like to request the deletion of your personal data, you can do so by contacting us at [email protected]. Please include your name, email address, and a detailed description of your request. We will respond to your request within a reasonable timeframe and take appropriate action to delete your data in accordance with applicable laws and regulations.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about our privacy practices.
Contact us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected].